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WARRANTY POLICY

Pickbazar prioritizes the safety and security of customers through various warranty facilities such as Brand Warranty, International Warranty, Service Warranty and Parts Warranty. All these warranty facilities give you limited warranty rights from Pickbazar, or the manufacturer company, or the brand, for the duration specified on the product description page. The Limited Warranty Time Period starts on the date of purchase from Pickbazar.

 

Warranty Types: Official Warranty > Brand Warranty

National Warranty

International Warranty

 

What Does Official Warranty Cover ?

If the warranty facility of your purchased product is mentioned from Pickbazar, you can get the warranty facility from the customer care of the specific brand. In this case the warranty policy of the brand will be applicable.

Note: *** For the get Warranty support must be contact to specific brand customer care.


The Service Warranty covers any material defects under normal usage during the warranty period. The following terms and conditions apply under the said warranty:

Any malfunctioning issues will be under the service warranty coverage at the payment of a Service Fee. if the problem is not caused by the user/customer. (For example-product malfunctioning issues or battery drainage issues or power supply issues will be covered under warranty).

Any accidental issues will void service warranty. (For example - in case of mobile phones and tablets; broken display, bending, scratch, dent, burn, soaked or liquid damage, root or manual update will not be covered under warranty).


What Does Parts Warranty Cover ?

The Parts Warranty covers any damage under normal usage during the warranty period to any part of the product which carries a valid Parts Warranty.

The following terms and conditions apply under the said warranty:

Duration: The duration of the warranty period varies from product to product, and the details of the warranty will be mentioned with the accompanying warranty card.

However, as many products or its models go out of production after a certain period of time, the replacement of the part may take some time.  Pickbazar’s Customer Service will communicate with the customer regarding the details.

Warranty Card: In order to avail the warranty facility, the customer must have the original warranty card and customer invoice copy. Otherwise, the Parts Warranty cannot be availed.

 

If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Pickbazar customer support at +88 01628-010013

in case of Mobile phonesTabletsDesktops or Laptops; you must soft reset your device and have proper data backup before sending the device. Pickbazar shall not be liable for any data loss.


Note: warranty does not cover the following

1. All products and brands listed under a particular category may not have the same warranty policy. It depends on particular the Brands/Seller’s warranty policy. Brand warranty varies from product to product and brand to brand.

2. In case of Official (Brand or International) warranty, please review their product warranty policy carefully, and you may contact the brand / international authorized service point, if you have any queries regarding this.

3. Some promotions may or may not follow this policy.

4. Pickbazar and its authorized persons have full authority to bring changes in any service warranty policies.

5. Terms of service and warranty may change with or without prior notice, consumers are responsible of keeping up with all policy changes.

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